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Questions about the Workbench, your plan or your invoice? Send us a message and we’ll reply by email, usually within one working day.

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Quicker answers

Help guide: exporting configs, reading results, billing and teams.
Account › Plan & billing: change plan, download invoices, cancel.
Report a problem: a security issue, misuse of the service, or wrong information. You get a reference and a response date.
Found a vulnerability? Read our disclosure policy first.
How we handle complaints.

Payment questions about a specific charge can also go to Paddle, our reseller, by replying to your Paddle receipt.